Contact Us

Take a look at our FAQs for answers to our most common queries, or get in touch using the contact form below.

FAQs

When is the Museum open?

The Museum is open on limited hours, by ticket only, and is located inside an active seltzer works. CURRENT AVAILABILITY IS MOST FRIDAYS, at 1pm (note: when the 1pm sells outs, a 2:30pm tour slot often becomes available). We are occasionally open for public tours on weekends, announced exclusively through our newsletter.

How much are the admission fees?

Fees: $25 for adults, $15 for children 5-17, under 4 is free.

How do I reserve a Private Group Tour?

Private tours are currently available for groups with a minimum of 12 people or at the cost of $300 (with $25 for each additional guest), up to 50 people. They run for 90 minutes starting at 12:30 p.m. on Mondays, Tuesdays, and Thursdays, and at 3:00 p.m. on Fridays, and can be booked from here. We require a minimum of 20 people for a weekend tour. Please contact us for quotes on other times or dates, or weekends.

What’s your cancellation policy?

We do not offer refunds after 24-hours of purchase but are happy to offer credits or rescheduling.

Is the Museum handicap accessible?

The Museum is on one floor, with wide spaces, and no staircases or ramps. NOTE: The ADA-compliant bathroom is currently not available due to construction.

Is the Museum available for school trips?

Absolutely! Bring your students to an authentic Brooklyn industry with full STEM content (literally, all four): Learn the science of seltzer. See the technology behind running a seltzer line. Discover what engineering skills are required to keep century-old machinery in good order. Do we have more blue seltzer siphons in the museum... or green? The Museum and Factory tour is an excellent way to engage students of all ages with an immersive, interactive, and educational experience they will not soon forget. To learn more, contact us here.